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Frequently Asked Questions – Get the Answers You Need

Find quick answers to common queries about our logistics and security services.

What services does Logistics and More offer?

Logistics and More offers a wide range of services, including: Logistics Services: International & domestic shipping, freight forwarding, warehousing, e-commerce fulfillment, and secure document delivery. Security Services: CCTV surveillance, access control, on-site security personnel, risk assessments, and personal protection services. We ensure safe, efficient deliveries and top-tier security solutions tailored to your needs.

How can I track my shipment?

You can track your shipment easily by entering your tracking number on our tracking page. Our system provides real-time updates on your package’s location and estimated delivery time. If you need further assistance, our support team is available 24/7 to help.

How do I request a quote?

Requesting a quote is simple! Visit our "Get a Quote" page, fill out the form with your service details—whether logistics or security—and submit your request. Our team will review your information and provide a tailored quote as soon as possible. For urgent inquiries, feel free to contact us directly.

What areas do you service?

We provide logistics and security services across multiple regions, including domestic and international locations. Our logistics network spans global shipping routes, while our security solutions cater to businesses and individuals in select service areas. Contact us to check availability in your specific location.

What industries do you specialize in?

We specialize in providing logistics and security solutions for a wide range of industries, including: E-commerce & Retail – Reliable shipping and fulfillment services for online businesses. Manufacturing & Supply Chain – Freight forwarding, warehousing, and inventory management. Healthcare & Pharmaceuticals – Secure transportation of medical supplies and sensitive materials. Finance & Corporate – Secure document handling and executive protection services. Construction & Engineering – Heavy equipment transportation and site security. Events & Hospitality – On-site security and logistical support for large-scale events.

How do I contact customer support?

You can contact our customer support team 24/7 through multiple channels: Phone: +1 510-322-5651 Email: [info@catalogshippingllc.com Live Chat: Available on our website for instant assistance. Contact Form: Fill out the form on our "Contact Us" page, and we’ll respond promptly.

What measures do you take to ensure the security of my shipments?

We prioritize the safety of your shipments with advanced security measures, including: Real-Time Tracking: Monitor your shipment’s journey from pickup to delivery. Tamper-Proof Packaging: Secure packaging to prevent unauthorized access. Verified Handling: Strict protocols to ensure only authorized personnel manage your shipment. 24/7 Monitoring: Continuous surveillance of high-value and sensitive shipments. Insurance Options: Coverage for added peace of mind against loss or damage.

Can I make changes to my shipment after it's been booked?

Yes, you can make changes to your shipment after booking, depending on its status. Before Pickup: You can modify the delivery address, package details, or shipment date. After Pickup: Limited changes may be possible, such as updating the delivery address (additional charges may apply). In Transit: Changes are restricted, but contact our support team for assistance. For urgent modifications, reach out to our customer support as soon as possible.

Do you offer insurance for shipments?

Yes, we offer shipment insurance for added protection. Our insurance options cover loss, damage, and theft during transit. You can select a coverage plan based on your shipment's value and requirements. For more details or to add insurance to your shipment, contact our support team.

How do I apply for a job at Logistics and More?

Applying for a job at Logistics and More is simple! Visit Our Careers Page: Check out available job openings on our website. Submit Your Application: Fill out the online application form and upload your resume. Interview Process: If shortlisted, our HR team will contact you for the next steps.